![]() ![]() ![]() all incompetent and despite the recommendations loxone unwilling to get involved to sort. First installer a loxone cerified gold installer and the second a personal recommendation from the loxone M.D. having to take 2 of them to the small claims court for £60k+ As neither was able to compete the job. Incompetent installers.save yourself a lot of grief.buy something else I loved loxone when they started but sadly they dropped the ball later on. The lack of support from loxone it self means that as an installer or reseller you are on your own. ![]() I never sold another loxone system again. But as a customer and installer I warn people the support from loxone is terrible, the products are expensive and most of all the product are simply said bad and unreliable. Luckily I barely sold loxone to customers and it was more of a side job/hobby. I have about 5 to 7 tickets with loxone but got no answers and remember I was a silver level installer. Unfortunately a few years in all my battery devices started making bad contacts because the battery hold down system was just plain badly designed Later 10 of my valves started leaking (because of floor heating zones caused cracks in my floor) then recently my blinds started randomly opening at night but in the app shows everything is still closed. I ordered everything for my house fancy glass light switches, valves, motion sensors, remotes and all my blindmotors. When I heard of loxone it looked amazing and I was sold, I wanted to install it in my own house sell to others. Hello all This is my experience is as a reseller and installer. ![]()
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